Supreme Customer Service Review by Pepperoni Prince
This case was exactly what my store needed. The two rear doors made it easy for my staff and I to access our products quickly and easily. The customer service that Elite Restaurant Equipment provided me with was supreme. They answered all questions I had thoroughly about his unit and well helpful in discussing other restaurant equipment options. The FREE shipping and warranty were an added bonus. I will definitely use them again! (Posted on 6/3/13)
Our goal here at Elite Restaurant Equipment is to make sure you are 100% satisfied with your purchase, which is why we take pride in the quality of our products and our friendly customer service. Don’t like it? Wrong size? No problem! We’ll do everything in our power to accommodate you and make the return/exchange process as simple and secure as possible. If you’re not completely satisfied with your purchase, please contact a member of our customer service staff and follow our step-by-step return/exchange instructions. Requests for returns must be made within 30 days of delivery. Credit will be issued within 24-48 hours after the returned item is received at our warehouse. Returned items must be in new, unused condition and in its original packaging. Returns may be subject to a restocking fee. Customer is responsible for shipping both to and from Elite Restaurant Equipment. Shipping charges are non-refundable. All items returned will be inspected for damages or usage prior to issuance of a credit or refund.